ABSTRACT
Smart cities have become an influential concept in urban development. Smart cities and their applications aim to maintain a high quality of life by using smart technologies and enhancing economic productivity. Previous systematic literature reviews have considered the development of smart cities and highlighted their applications and services. However, no prior studies have comprehensively investigated smart cities in relation to emergencies. To this end, the current paper aims to provide a research agenda reviewing the relevant literature that touches on smart technologies during emergencies like the ongoing COVID-19 pandemic. Based on a systematic methodology centred on text mining analysis, our research identified the following three themes: (a) emergency response, which covers emergency management, traffic and unmanned aerial vehicles, waste disposal, and contact tracing;(b) motivation and outcome, which includes such sub-themes as smart urbanism, quality of life and the economy;and (c) technology and data, which covers social media, machine learning, Internet of Things, data-driven applications, and object detection. We comprehensively discuss each theme and offer suggestions for future research. © 2023
ABSTRACT
Purpose: The coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of remote work to ensure business continuity. Such an unexpected reality created the conditions for testing new applications of smart home technology whilst working from home. Given the potential implications of such applications to improve the working environment, and a lack of research on that front, this paper pursued two objectives. First, the paper explored the impact of smart home applications by examining the factors that could contribute to perceived productivity and well-being whilst working from home. Second, the study investigated the role of productivity and well-being in motivating the intention of remote workers to use smart home technologies in a home-work environment in the future. Design/methodology/approach: The study adopted a cross-sectional research design. For data collection, 528 smart home users working from home during the pandemic were recruited. Collected data were analysed using a structural equation modelling approach. Findings: The results of the research confirmed that perceived productivity is dependent on service relevance, perceived usefulness, innovativeness, hedonic beliefs and control over environmental conditions. Perceived well-being correlates with task-technology fit, service relevance, perceived usefulness, perceived ease of use, attitude to smart homes, innovativeness, hedonic beliefs and control over environmental conditions. Intention to work from a smart home-office in the future is dependent on perceived well-being. Originality/value: The findings of the research contribute to the organisational and smart home literature, by providing missing evidence about the implications of the application of smart home technologies for employees' perceived productivity and well-being. The paper considers the conditions that facilitate better outcomes during remote work and could potentially be used to improve the work environment in offices after the pandemic. Also, the findings inform smart home developers about the features of technology which could improve the developers' application in contexts beyond home settings. © 2023, Emerald Publishing Limited.
ABSTRACT
Covid-19 has changed consumer behaviour, probably forever. Initial consumer stockpiling led to stockouts, threat and uncertainty for consumers. To overcome shortages, consumers expanded their use of channels and many consumers started buying online for the first time. In this paper, we aim to address important research gaps related to consumer behaviour during the pandemic and especially stockpiling. Our paper starts by presenting the findings of our pre-study, which used social media to elicit or confirm potential constructs for our quantitative models. These constructs complemented the protection motivations theory to explain stockpiling behaviour, forming the basis for study 1, the stockpiling preparation stage and study 2, the effects of the Covid-19 pandemic disruptor on customer service logistics and lockdown shopping channel preferences. For studies 1 and 2 we gathered data via a UK online panel-structured questionnaire survey (n = 603). Results confirm that consumer-driven changes to supply chains emanate largely from consumer uncertainty. Lockdown restrictions led to consumers feeling socially excluded, but enhanced consumers' positive attitudes towards shopping online and increased consumers' altruism. In response, consumers stockpiled by visiting physical stores and/or ordering online. Lockdown restrictions led to feelings of social exclusion but, importantly, stockpiling helped to minimize consumer anxiety and fear and even increase wellbeing.
ABSTRACT
Following the outbreak of the Coronavirus (COVID-19) pandemic, many organisations have shifted to remote working overnight. The new reality has created conditions to use smart home technologies for work purposes, for which they were not originally intended. The lack of insights into the new application of smart home technologies has led to two research objectives. First, the paper aimed to investigate the factors correlating with productivity and perceived wellbeing. Second, the study tried to explore individuals' intentions to use smart home offices for remote work in the future. 528 responses were gathered from individuals who had smart homes and had worked from home during the pandemic. The results showed that productivity positively relates to service relevance, perceived usefulness, perceived ease of use, hedonic beliefs, control over environmental conditions, innovativeness and attitude. Task-technology fit, service relevance, attitude to smart homes, innovativeness, hedonic beliefs, perceived usefulness, perceived ease of use and control over environmental conditions correlate with perceived wellbeing. The intention to work from smart home-offices in the future is determined by perceived wellbeing. Findings contribute to the research on smart homes and remote work practices, by providing the first empirical evidence about the new applications and outcomes of smart home use in the work context.
ABSTRACT
The COVID19 Pandemic has highlighted our dependence on online services (from government, e-commerce/retail, and entertainment), often hosted over external cloud computing infrastructure. The users of these services interact with a web interface rather than the larger distributed service provisioning chain that can involve an interlinked group of providers. The data and identity of users are often provided to service provider who may share it (or have automatic sharing agreement) with backend services (such as advertising and analytics). We propose the development of compliance-aware cloud application engineering, which is able to improve transparency of personal data use-particularly with reference to the European GDPR regulation. Key compliance operations and the perceived implementation challenges for the realization of these operations in current cloud infrastructure are outlined. © 1997-2012 IEEE.